OUR LADY OF LOURDES HOSPITAL
Mission & Vision
Mission
Vision
WHY CHOOSE US
Our Core Values
Team Spirit
We believe that every individual is an integral part of our organization's success. Together, we form a united and empowered community where each person's contribution is valuable to our growth.
Innovation
We see change as an opportunity to grow and improve. We are committed to continuous learning, collaboration, and embracing the latest advancements in medical technology and practices to provide the most effective and efficient care to our patients.
Integrity
Trust and transparency guide our actions and decisions. As a Christ-centered community, we stand unwaveringly for the highest moral principles of honesty, uprightness, and virtue.
Service Excellence
Our commitment to excellence is ingrained in every aspect of our operations. We strive for continuous improvement, delivering exceptional care and services to all those we serve.
Compassion
We believe in treating everyone with respect. By fostering empathy and understanding, we ensure that each patient feels valued and supported throughout their healthcare journey.
Social Responsibility
By giving back to the community, we create a healthier and happier community, embracing our responsibility to make a meaningful impact on the countless lives we touch every day.
OUR LADY OF LOURDES HOSPITAL
OLLH History
Our Lady of Lourdes Hospital (OLLH) is a hospital owned by the Missionary Sisters Servants of the Holy Spirit (SSpS). It started in 1948 with a 50-bed capacity which increased to 160 in 1960. In 1975, the hospital’s capacity rose to 200 beds. At present, OLLH is considered a tertiary hospital with 184 patient beds and 32 nursery beds.
OLLH has weathered the test of time. It has stood witness to over half a century of change. One of the major changes happened on November 1, 2010, when the Missionary Sisters entrusted the operations and management of the hospital via a 20-year long term lease agreement with East Manila Hospital Managers Corporation, a wholly-owned subsidiary of Metro Pacific Hospital Holdings Inc., now the largest private hospital operator in the country.
The hospital has been serving the healthcare needs of people for over 70 years with the new management anchored on strong values foundation of SSpS. OLLH envisions a future of being one of the best healthcare institutions with better facilities, updated training methods and programs, and competent hospital and medical staff who are known experts in their respective fields.
OUR LADY OF LOURDES HOSPITAL
Quality Policy
Anchored on the strong values foundation of Our Lady of Lourdes Hospital (OLLH), we are committed to attain excellence in delivering Christ-centered high-quality care and holistic healing of patients through compliance with regulatory requirements and the implementation of national and/or international healthcare quality standards.
We shall implement and continually improve our Quality Management System (QMS) to satisfy the unique needs of the organization as well as the requirements of the patients, relevant interested parties, and the regulatory and accreditation agencies.
As a tertiary training hospital, we shall ensure that all the medical and non-medical staff share the common strategic and operational objectives; improve patient experience; work hard to meet the expectations of the patients and their relatives; and gain their loyalty. We shall strive to be competent, compassionate, and caring human resource and ensure a safe work environment.